Frequently Asked Questions
About Incumental
What is Incumental?
Incumental is a personalized digital tool designed to help individuals build a healthier relationship with gambling. It offers 24/7 access to guided habit-change sessions, behavior tracking, and a supportive community—all tailored to your personal goals and challenges.
Who is Incumental for?
Incumental is for anyone who wants to change their gambling habits—whether you’re trying to cut back, take a break, or stop completely. It’s also for loved ones who want to better understand and support someone struggling with gambling.
Does Incumental support other types of digital addiction?
Right now, Incumental is focused on gambling. But our long-term goal is to support other compulsive digital behaviors like gaming, pornography, and social media. The tools we’re building are designed to expand as we grow.
Can I use Incumental if I’m not ready to quit gambling completely?
Yes. Incumental meets you where you are. Whether you’re reducing, pausing, or aiming to quit, the app supports progress at your own pace—without pressure.
Can I use Incumental alongside therapy or a 12-step program?
Absolutely. Incumental is designed to complement other recovery approaches. It’s a private, practical tool to help you stay on track between sessions or meetings.
Is Incumental a form of therapy or medical treatment?
No. Incumental is not a medical or therapeutic product. It doesn’t diagnose or treat any condition. It’s a behavior-change tool grounded in psychological science, built to support wellness—not replace professional care.
Who is the team behind Incumental?
We’re four friends from diverse cultural and professional backgrounds, united by a shared mission to make recovery support more accessible, effective, and compassionate.
Using the App
How does Incumental work?
Incumental brings together structured guidance and personalized tools to support long-term change. You’ll work through guided recovery sessions, reflect in your wellness journal, track urges and goals, explore your behavioral profile, and—if you choose—connect with a supportive peer community.
What do I get when I start using the app?
As soon as you sign up, you’ll unlock a 7-day guided journey, on-demand recovery sessions, behavioral insights, goal tracking, urge analysis, journaling tools, and access to the in-app community.
Can I use it anonymously?
Yes. You don’t need to use your real name. You can choose an avatar and username within the app’s community, and your privacy is protected throughout the experience.
Can I connect with others in recovery?
Yes. Incumental includes a private, supportive space where you can connect with others on a similar path. You’re free to share struggles, successes, and reflections in a safe, non-judgmental environment.
Can loved ones use the app too?
While the in-app experience is designed for individuals working on their gambling habits, we offer resources for loved ones—including playlists on Spotify and YouTube, plus the option to join our mailing list at incumental.com for updates and support tools.
What platforms or devices is it available on?
Incumental is available on iOS and Android smartphones and tablets. Just search for “Incumental” in the App Store or Google Play.
Can I use the app outside the U.S.?
Not yet—we’re working on expanding internationally and will share updates as soon as we’re available in other countries.
Pricing & Billing
How much does it cost?
Incumental offers a simple subscription:
· $14.99/month or $149.99/year
You can explore the app free for 7 days before being charged.Is there a free trial?
Yes. All new users get a 7-day free trial with full access to the app.
What billing options are there?
You can choose monthly or annual billing. Subscriptions are managed securely through your app store account.
Can I cancel or get a refund?
You can cancel anytime via your device settings. Refunds follow the policies of Apple or Google, depending on where you subscribed.
Can I gift a subscription or sponsor someone else?
Not yet—we’re working on it. If you’re interested in sponsoring someone’s access, please contact us at team@incumental.com.
Trust & Support
How does Incumental use AI?
Our AI helps personalize your experience—recommending sessions, tools, and check-ins based on your patterns and goals. Every AI feature is designed and reviewed by real humans to stay safe, ethical, and helpful.
Is my personal information safe?
Yes. We use encryption and follow strict data protection practices. Your data stays private and secure, and we never sell it.
Is Incumental affiliated with any gambling companies or government agencies?
No. Incumental is 100% independent. We don’t accept funding from gambling operators, and we’re not tied to any state or regulatory bodies.
How do I contact support?
You can reach us anytime at team@incumental.com or use the support feature inside the app.




